Help
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The file name must match the transaction# exactly. If you want to add additional information to the file name, start with the transaction#, followed immediately by an underscore, and then the description
Examples:
These file names will be recognized by the system:
107897.pdf
107897_signed.pdf
These file names will not be recognized as the system cannot separate out the Order#:
107897signed.pdf
signed_107897.pdf
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The file size cannot be zero or greater than 50mb
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The file name cannot contain special characters
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Files will be saved for 7 days and then removed if they don’t match any transactions
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It may take some time for the system to attach uploaded documents. Choose Pending Files to view a list of documents that are waiting to be uploaded